I've built quality systems from the inside and implemented them from the outside.
As a Quality Control Manager I built QA systems from the factory floor up; as a Solutions Engineer I now implement operational technology from the outside. I understand both how factories run and how to make tools serve the way they run — including testing releases and shaping requirements before software ever reaches a customer.
More recently that means building with AI: internal tools, automations, and reporting that speed up analysis and decision support without adding headcount. The same instinct as always — if the tool doesn't fit the floor, build one that does.
01Solutions engineering
02Operations & quality management
03Training & leadership development
04Implementation management
05AI engineering
06Software QA & product design